We had to go through the trash bag to find our items at the bottom.
Asking her repeatedly where are the items she stated room checked out. She had proceeded to clean out the room and hide our purchases in her cart and a large trash bag. Checkout is at 1, we left at 9:00 returning at 10:00 to find our room had been robbed by the housekeeping. We had previously purchased some choice cuts of meats and seafood from the market the day before and they were in the room freezer. The stay was uneventful until checkout day at which time we woke up early to grab a sandwich from reading terminal to take home. We noticed others going up the elevator so we returned to the desk and was then informed the room was finally ready, approximately 45-1hr later. Our room was not ready when we arrived after 3pm so we had to wait in the lobby at which time we were not notified when the room was ready. I complained about mold on the shower door which was cleaned. All the clothing, used and unused went immediately to wash. When I arrived home, We left our luggage in the garage and patiently and carefully checked each piece of clothing and every corner of the suitcase and bags. We did not use the drawers and did not use any of the dishes. From the minute, I brought my luggage into the room, our luggage was on the table until we checked out. On the day of checkout, my husband opened the dishwasher and saw a roach running inside over the dishes. The next day my husband told me that he killed a roach crawling on the floor. My husband tried to kill it and it ran under the refrigerator. However, the next morning, as we were going out and opened the door, a roach ran in. When I arrived about 30 minutes later with my luggage, there was one roll of toilet of paper in the room and the dishwasher was running. She apologized and said she would send someone. Immediately, I went downstairs and told one of the receptionist what I saw. Then, I went to use the bathroom and there was no toilet paper. There was a roach running on the inside of the door which I closed immediately. I tried to turn it off and then opened the door. However, upon arriving in my room I heard a beeping sound and noticed that the dishwasher was the source of the sound. Check in was easy and the staff was courteous and friendly.
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